> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chat402.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Common issues and solutions

## Common Issues

### Balance Not Updating

1. Check transaction on Solana block explorer: [solscan.io](https://solscan.io)
2. Ensure you sent to the correct address
3. Verify correct network (Solana mainnet)
4. Solana confirmations are near-instant (\~400ms)

### Chat Not Working

* ✅ Wallet connected?
* ✅ Balance > \$0?
* ✅ Model selected?
* ⚠️ Check browser console for errors

### API Key Issues

* ✅ Copied the full key (starts with `pp_`)?
* ✅ Using correct endpoint: `https://api.chat402.xyz/api/v1`
* ✅ Authorization header: `Bearer YOUR_KEY`
* ✅ API key has balance?

## Get Help

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    Email our support team
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